Terms and Conditions

Terms of Service Page Template

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Effective Date: September 19, 2025  

Last Updated: September 19, 2025  

Welcome to ELIYAY! These Terms of Service (“Terms”) govern your use of https://eliyay.com/ (the “Site”) and the purchase of products from our online store. By accessing or using the Site, you agree to be bound by these Terms. Please read them carefully before making a purchase.

1. Acceptance of Terms

By using this Site, you confirm that you have read, understood, and agreed to these Terms. If you do not agree, please do not use our services.

2. Eligibility Requirements

To use our Site and make a purchase, you must:

  • Be at least [18] years old (or the age of majority in your jurisdiction).
  • Provide accurate and complete information when creating an account or placing an order.
  • Agree not to use our products for illegal or unauthorized purposes.

3. Product Information & Availability

We strive to display accurate product details, including descriptions, images, and pricing. However:

  • Product availability depends on third-party suppliers and may change without notice.
  • Colors, sizes, and specifications may vary slightly due to manufacturing or supplier updates.
  • We reserve the right to limit quantities or cancel orders if stock runs out.

4. Payment Terms

Accepted payment methods: Visa, MasterCard, American Express, Discover, PayPal, Apple Pay, Google Pay, Shop Pay, and major debit cards.

You will be charged at the time of order placement.

All prices are listed in [currency] and include/exclude applicable taxes depending on your region.

5. Shipping & Delivery

Orders are typically processed within 5 business days.

Estimated delivery times vary by destination and supplier.

Shipping costs and options are displayed at checkout.

We are not responsible for delays caused by suppliers, customs, or couriers.

6. Returns & Refunds Policy

Please refer to our Returns & Refunds Policy page link for full details.

Customers may request a return or refund within 30 days of receiving the product.

Items must be unused, in their original packaging, and meet eligibility requirements.

Shipping costs for returns may be the responsibility of the customer unless otherwise stated.

7. Limitation of Liability

To the fullest extent permitted by law:

ELIYAY is not liable for damages resulting from misuse of products, shipping delays, or supplier errors.

We are not responsible for indirect, incidental, or consequential damages.

Our total liability shall not exceed the purchase price of the product in question.

8. Governing Law

These Terms shall be governed by and construed under the laws of [Country/State]. Any disputes will be resolved exclusively in the courts of [jurisdiction].

9. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Updates will be posted on this page with a revised “Last Updated” date. Continued use of our Site after changes means you accept the updated Terms.

10. Contact Us

If you have any questions about these Terms, please contact us at:

📧 support@eliyay.com

📍 4 Lucy Street, Boston, MA, 02125